Frequently Asked Questions

Why are there BMW i Forum moderators?

The BMW i Forum Moderators are MINI-E, BMW ActiveE, and BMW i3 owners and EV Enthusiasts that have many years of combined experience and enthusiasm for the EV lifestyle. Their role was created to provide an authentic, open conversation and to support and foster current topics, and create threads on topics as they relate to their BMW experience. Current and future EV Owners are encouraged to also use the “Ask BMW” Threads for conversation and official response with the BMW i Concierge Staff members.

During what hours are BMW i Representatives available to answer questions?

BMW i Representatives are available, Monday–Thursday 9am–9pm ET, Friday 9am–6pm ET.

Where can I find BMW i3 and BMW i8 product information?

You can learn more about the product features and benefits of the BMW i3 and BMW i8 here.

Is it possible to take an Extended Test Drive in the BMW i3?

Yes, at your nearest participating BMW Center. For more information click here.

How much does the BMW i3 cost?

BMW i3 starts at $43,600. This does not include destination and handling or federal, state and local incentives.

How much does the BMW i8 cost?

The BMW i8 starts at $140,700. This does not include destination and handling or federal, state and local incentives.

What lease and financing options are available for BMW i?

For lease and financing information, please click here.

How do I find out about my local, state, and federal EV incentives?

To learn more about your local, state, and federal EV incentives click here.

Is the BMW i8 all-electric?

The BMW i8 is a plug-in hybrid. You can learn more here.

What is the difference between the BMW i3 and the BMW i3 with Range Extender?

The BMW i3 is a 100% battery powered vehicle with an EPA-rated range of 114 miles1.
The BMW i3 with Range Extender (also known as Rex) has a gas-powered, two-cylinder engine to generate electricity to maintain the charge of the lithium-ion battery at an approximate 5% level. The 2017 BMW i3 Rex has an EPA-rated range of 180 miles1. For more information on the BMW i3 with Range Extender visit here.

How long does it take to fully charge the BMW i3?

Via a level 2 charging station, the battery is fully charged in approximately 4.5 hours when charging at 240 volts, 30 amps.
You can also use the Occasional Use Cable (OUC), provided with each BMW i vehicle, to top off your battery by plugging into any 120-volt dedicated outlet. Using the OUC, the BMW i3 reaches a full charge in around 24 hours2.
If using Public DC Chargers (50kW, 0-80%), the battery will fully charge in 30-35 minutes.

How long does the BMW i3 charge last before it needs to be charged again?

The model year 2013-2016 BMW i3’s can be driven up to an EPA-rated 81 all-electric miles. The 2017 BMW i3 can be driven up to 114 all-electric miles (EPA-rated) before it needs to be charged1. Learn more here.

Where can I find public EV charging stations?

To find charging stations near you, click here.

Will there be issues with the BMW i3 in the winter/summer (extreme temperatures)?

The BMW i3 has an intelligent heating and cooling system of the battery ensures that its energy–and thus, the vehicle’s range–is less affected by temperature fluctuations than it normally is with batteries of this type. As such, it makes a significant contribution to both the performance and service life of the cells. An 8-year limited warranty or 100,000 miles is given for the high-voltage battery. Actual results will vary for many reasons, including driving conditions and how you drive and maintain your vehicle.

How long does ambient air temperatures affect EV range?

The relatively shorter range of an EV versus a conventional vehicle makes any reduction in range more apparent. However, the BMW i3 is engineered with special features that minimize the impact of extreme temperatures. These features include preconditioning, a battery thermal management system, and user selectable driving modes such as EcoPro and EcoPro+. The aforementioned driving modes alter the operation of the accelerator pedal, reduce the maximum vehicle speed, and put energy consumers such as heating and air conditioning into an energy saving mode.

Using EcoPro+ in combination with preconditioning (while plugged in) will provide the greatest efficiency and range. Using EcoPro with preconditioning (while plugged in) offers a good balance between comfort and range. We recommend making use of these features to help minimize the impact of weather on your vehicles range.

Are my brake lights enabled when using regenerative braking in my BMW i3?

Yes, the brake light will be enabled when using regenerative braking.

What is 360° Electric Lifestyle?

The 360° Electric Program offers a range of complementary, innovative products and services for BMW i owners that allows you to drive with confidence from your first day of BMW i ownership. The 360° Electric product offerings are designed to meet BMW i3 owner’s needs in the essential areas of home charging (including solar energy), public charging including a ChargeNow card, 'Charge For No Charge' Programs, flexible mobility, and assistance services. For more information click here.

What service options are available for BMW i?

The service options available are:

  • BMW Ultimate Service® (click here for complete details)
  • 12-year Rust Perforation Limited Warranty
  • 8-year/100,000-mile High-Voltage Battery Warranty
  • 4-year/50,000-mile New Vehicle Limited Warranty
  • 4-year/Unlimited Mileage Roadside Assistance Program

What BMW App should I download to use on my recently purchased BMW i3 or BMW i8?

The BMW i Remote App will allow you to have direct communication with your BMW i3 or BMW i8.

  • iPhone users click here
  • Android users click here
  1. Based on EPA estimates.
  2. Based on BMW NA test results of real-world charging at 0% on a BMW Charging Station rated at 30 Amps, 240V.