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Welcome to The Circuit – the official place to connect with other EV drivers about the BMW i3,
the BMW i8, and the electric lifestyle. Share stories, ask questions, and continue the conversation
as we all journey into the future.
Find out the answers to the most commonly asked questions about BMW i vehicles. If you
still have questions, please feel free to reach out to our BMW Concierge team.
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I took my car for the KLE replacement this week and reported one more time the whooping noise coming from the tires. I referred a Facebook post from the i3 group where a lot of people are complaining about with the hope the tires could be replaced. Picked up the car today and read the following statement from their report: "Regional Technical Engineer from BMW test drove the car, verified the noise, concluded the noise is normal" I tried to discuss the issue with the dealer's representative which told me to contact BMW NA because they can't do anything for me regarding this issue. Very frustrating BMW NA. Is there anything you could do to effectively help, like replacing the front tires when the noise is verified by the engineer?
Hi Nick, I just want to register here that we talked and although I understand you are doing your job well regarding educating and informing the customers, myself and others totally disagree with the position that the noise produced is normal.
As a consumer I believe that is time for BMW iconcierge service stop reading template scripts and escalate the issue to a higher level inside the company as I am sure iconcierge don't have the power to do anything for the customers in that regard. If iconcierge do that, escalate, I will be 100% satisfied with my first BMW, and I am sure others that are having the same problem will be as well, otherwise, I will shop somewhere else and will continue spreading the news about the poor engineering of that part of the car and the poor post sale support received when the issue was raised.
The noise is from the tires themselves. I have the 20 inch wheels and when I had both of the rear tires replaced, immediately I had this whooping whooping noise. Come to find out through other, this seems to be a tire date of manufare issue. Tires produced with early DOT dates are affected. Check the last 4 numbers on the DOTif the tires. The first two numbers will be the week in the year and the last two digits the year itself.
My 2014 i3 with 20 inch wheels make the very annoying whooping noise as well as a grinding feel on sharp corners. When I complained the service department oiled some struts pads and said the tire noises were normal. I'm recommending people to avoid the 20" wheels. Ironically, I didn't even want them but that's what was available on the lot for lease. I've owned 3 previous BMW's and this is not acceptable in a $52K car.
Just throwing in one more note, I also got stuck with the 20" because that was what was available for lease, and they make the "whoop whoop" sound. I always have the radio on, so I'll just ignore it...
I have 17 inch wheels and they make the same annoying noise.
The i3 has only 19" and 20" wheels. Are you describing your experience with a different car? In North America, the 19" tires are all-season tires while the 20" tires are summer tires. I haven't read any reports of the whooping noise with the 19" all-season tires, so the problem seems to be limited to early production 20" summer tires.