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Welcome to The Circuit – the official place to connect with other EV drivers about the BMW i3,
the BMW i8, and the electric lifestyle. Share stories, ask questions, and continue the conversation
as we all journey into the future.
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Tonight while driving... had been driving for less than a mile... Music stopped (source was my iPhone), iDrive Screen went black with Orange/Red "NO SIGNAL" displayed in center of iDrive screen... less than a minute later the iDrive system rebooted automatically and everything started working again.
Doing a google search, I've seen numerous threads from 2012, 2013, 2014 for various BMW models (see below) all exhibiting the same issue. However, it didn't seem like there was a definitive cause identified.
Further research suggests that it's the display itself indicating it has no signal... Just like if your computer crashes and reboots... And your monitor goes blank and indicates the same thing.... So for some reason idrive crashed leaving NO SIGNAL on the screen for 30 seconds until the system could reboot. So it's not referring to a radio signal, GPS, or cellular "signal"... It's the display informing me there's no video input to display.
Mary is correct. Please schedule a visit to your local dealership to diagnose the cause of the issue you have experienced. If you have any additional questions, please don't hesitate to contact the BMW i Concierge department at (855) 236-1025. We are available Monday through Friday from 9:00 AM to 9:00 PM ET.
I have a 2016 X4M 40i and just experienced the same "no signal" problem. I've read some of the other posts and I do have comfort access and I do have an iPhone. What was interesting was everything seem to function but just except for anything on the damn screen. By memory I was able to do some music adjustment moving the knob and then pushing the naff button as usual and I could change songs etc. but again this was my memory of how many clicks I would move the knob and when I would press down on it. It seems this problem has been presenting itself for well over five years so it'll be interesting to see what the real problem is. My ex for him was the first released to public in 2016. It wasn't released until September even though it was actually built in March so I'm wondering if possibly the batteries in my remote had already we can sufficiently where they were not alone allowing the comfort access to work due to low power. I say this only because it seems like occasionally they will not open the doors as quickly as my other BMWs do.
I took delivery of a new 530 4 months ago, since then, there are 3 times no signal on display. very frustrating. I have issue with with my previous BMW too. Looks like I should stick with my Honda
That's what you get from AT&T service (BMW's exclusive provider). In some areas, reception is just crap. I know the spots, and have the same issues in both my i3 and M3 - "no connection", weather update fails to update and goes blank, any directions you sent to the car fail to populate, etc, etc.
That's not to say that you can't be having hardware issues with the antenna or cell receiver in your car, but even if those are working properly, expect ~5-20% failure rate courtesy of AT&T.
That's what you get from AT&T service (BMW's exclusive provider).
Most of iDrive's functionality is independent of a mobile phone signal. The loss of the mobile phone signal doesn't cause iDrive to crash causing the display to display "No Signal", so AT&T has nothing to do with this problem. I suspect a bug in iDrive software is to blame.