Electric range and real time location doesn't work on iPhone

I have a 2017 i3 rex, for some reason the vehicle's electric range isn't shown on the connected app nor does the location. Location only updates when I plug it to USB. Shows the rex total miles (with electric I think), but fails to show the Electric range values (shows up as zero on my Apple Watch).

Anyone else having trouble getting connected app to update with the vehicles latest stats?