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The Circuit
The Official BMW i Forum

Welcome to The Circuit – the official place to connect with other EV drivers about the BMW i3, the BMW i8, and the electric lifestyle. Share stories, ask questions, and continue the conversation as we all journey into the future.

Curious about switching to the electric lifestyle? Below you'll find several helpful tools to make the transition as seamless as possible.

Watch the videos below to learn about various BMW i3 features and take advantage of helpful tips on how to get the most out of every drive.

Welcome to The Circuit – the official place to connect with other EV drivers about the BMW i3, the BMW i8, and the electric lifestyle. Share stories, ask questions, and continue the conversation as we all journey into the future.

Find out the answers to the most commonly asked questions about BMW i vehicles. If you still have questions, please feel free to reach out to our BMW Concierge team.

If you would like to speak directly with a BMW i Representative, you can contact BMW via the methods below, or visit the "Ask BMW" section in the forum to get answers directly from the BMW Experts.

Welcome to The Circuit. This is your official place to connect with other EV drivers about the BMW i3, the BMW i8, and the electric lifestyle. So go ahead and start the conversation.

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ChargePoint Card

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Ryan Mello
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ChargePoint Card Sept 23, 2017 11:28:19 GMT -5
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Post by on Sept 23, 2017 11:28:19 GMT -5

I purchased a certified pre-owned BMW i3 within the last month.  My dealer did not give me any ChargePoint cards or form to sign up.  I have attempted to sign up online through ChargePoint and have not nothing but hassles.  I have the cards now in hand, but after calling twice and emailing twice I cannot activate them.  Can anyone help? 
matt771
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ChargePoint Card Sept 28, 2017 8:18:53 GMT -5
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Post by matt771 on Sept 28, 2017 8:18:53 GMT -5

Who have you tried calling so far? I had the same situation and I had to call EVgo to set up that account and link it with my CharePoint/ChargeNow card number. Make sure you tell them it's for a CPO i3 under the ChargeNow program so you get the 1 year free charging. 

The dealer is responsible for providing the cards though so you may have difficulty if it's not a card with an associated number to the ChargeNow program. Luckily my car had the original cards still in it unused so I was able to use those otherwise I would have been in the same boat as you. Call BMW NA iConcierge and you may have better luck with them as they seem better trained/informed than the dealer (at least in my case in Ohio). 
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