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The Circuit
The Official BMW i Forum

Welcome to The Circuit – the official place to connect with other EV drivers about the BMW i3, the BMW i8, and the electric lifestyle. Share stories, ask questions, and continue the conversation as we all journey into the future.

Curious about switching to the electric lifestyle? Below you'll find several helpful tools to make the transition as seamless as possible.

Watch the videos below to learn about various BMW i3 features and take advantage of helpful tips on how to get the most out of every drive.

Welcome to The Circuit – the official place to connect with other EV drivers about the BMW i3, the BMW i8, and the electric lifestyle. Share stories, ask questions, and continue the conversation as we all journey into the future.

Find out the answers to the most commonly asked questions about BMW i vehicles. If you still have questions, please feel free to reach out to our BMW Concierge team.

If you would like to speak directly with a BMW i Representative, you can contact BMW via the methods below, or visit the "Ask BMW" section in the forum to get answers directly from the BMW Experts.

Welcome to The Circuit. This is your official place to connect with other EV drivers about the BMW i3, the BMW i8, and the electric lifestyle. So go ahead and start the conversation.

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ConnectedDrive App and New i3s

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bevraymondg
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ConnectedDrive App and New i3s May 20, 2018 7:44:38 GMT -5
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Post by bevraymondg on May 20, 2018 7:44:38 GMT -5

Hi everyone!

Have any of you had trouble with the ConnectedDrive App or iRemote not working with a new car?  I can't see an accurate charge reading, nor do the apps allow any commands to be sent to car.  

I can see my new i3s in the apps, they just show 8% battery, when it's more like 95%.  Does this just normally take a couple of days to start working?  Thanks.
alohart
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ConnectedDrive App and New i3s May 21, 2018 15:27:40 GMT -5
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Post by alohart on May 21, 2018 15:27:40 GMT -5

I'm assuming that you are in the U.S.

When you log in to your account on the BMW Connected Drive Website, the information about your car should agree with that on the BMW Connected app.  If it agrees, then maybe the 2018 i3 communications protocol with BMW's servers has changed and needs to be fixed.  But more likely, BMW's servers aren't communicating with your i3 either because your i3 is parked in an area with weak or no AT&T cell phone signal strength or BMW's servers aren't working correctly which is a common problem unfortunately.
Aloha,
Art

2014 BMW i3 Arravani Grey, Giga World, Tech + Driving Assist, Parking Assist, DC Fast Charging, JuiceBox EVSE
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