Loaner car for i owners Dec 4, 2017 21:30:43 GMT -5
Post by afadeev on Dec 4, 2017 21:30:43 GMT -5
This is way different than what is being discussed in this thread.
Nov 28, 2017 18:06:00 GMT -5 daitka said:The loaner program is definitely there, it just up to the dealership whether they want to honor it. Most of the dealership I went to in the bay area have let me get loaner car when I take the i3 in for service.
Most dealerships, of all brands, will give you a loaner (or a free ride to your workplace) when you bring your car in for services. Virtually guaranteed if you bought the car from that dealer, 50/50 if you did not. BMW NA compensates dealers for the effort by providing deeply discounted lease terms for loaner cars, and by reimbursing dealers for the warranty service that is being performed.
When you just bring your i3 to the dealer because you want to take an ICE car for a long road trip, BMW does not compensate dealers for the costs incurred.
BMW NA does encourage dealers to "participate" in the "flexibility mobility" program by allowing i3 owners to borrow other cars off dealers' lots. Unfortunately, BMW NA does not pay dealers for those efforts, so few volunteer to eat the cost.
You are confusing service loaners (very common) with "flexible mobility" loners (very rare).
Nov 28, 2017 18:06:00 GMT -5 daitka said:And once when my car need to have the tire/rim fix (among other thing), they let me keep a loaner for a whole month (while they sit around waiting for part to be ship from Germany!). I even came in during the time and exchange for a different vehicle because I got tired of driving the 3 series they loan me, so I got a X5. Anyway, as an i3 owner you're eligible for loaner car/car for long road trip for a certain amount of days per year (definitely a good benefit that some shady dealer might now want you to know about).